News highlights and new resources from the Center for Accelerating Care Transformation (ACT Center) at Kaiser Permanente Washington Health Research Institute
KP Washington family doc joins our Learning Health System Program to help identify and spread best practices.
Primary care plays an essential role in the frontline management of chronic illness, and health systems everywhere are looking for practical ways to improve care for people with chronic conditions. That’s why our work has long focused on creating patient-centered approaches that are built to work on the ground in primary care.
Used worldwide and adapted by the World Health Organization, the Chronic Care Model has guided health systems in transforming care for chronic illnesses since the late 1990s.
Also called “practice coaches,” practice facilitators collaborate with care teams as they design and implement new processes and interventions to improve patient care.